Delivery
We will endeavour to dispatch all orders within 24 hours of receipt (excluding weekends), however during busy periods this may take a little longer. Should we find that there is likely to be a delay with despatch of more than 48 hours for whatever reason, we will contact you and advise accordingly.
If you have an urgent requirement which must be delivered by a specific date, please call us prior to placing an order to ensure that we can meet your delivery deadline. We will do our very best to accommodate your needs.
Deliveries to UK Mainland
Orders will be dispatched via Royal Mail 1st Class delivery.
Deliveries to the rest of the UK, ROI and Europe
For deliveries to Northern Ireland, ROI, UK Islands and Highlands and other European destinations, shipping times will vary between 3-5 days from the date of despatch. Shipping costs can be obtained from 'My Basket' prior to completing the order form. Please check with us for urgent or time sensitive demands.
International Deliveries
For any delivery requirements outside of Europe, please fill out our contact form with full details of your enquiry and we will be happy to provide appropriate delivery costs.
General Disclaimer
Please be aware that we cannot be held responsible for the loss or damage to goods delivered to an address other than that registered to your credit / debit card. Please inspect all consignments on delivery and ensure that you have received the correct goods against your order. Any incorrect items should be advised of immediately on receipt as exchanges can take up to 7 days to resolve. Should you find that your goods are damaged in any way, please sign for as 'Damaged' to enable a claim to be made against the carrier.
Goods despatched via Royal Mail 1st Class delivery service provides proof of collection and delivery but does not carry insurance to cover loss or damage.
Returns
In the unlikely event that you need to return your goods for whatever reason, please contact us first to ensure that a return or refund is eligible. Returns are to be made at customers cost unless goods have been delivered in error by the company.